Interface design
Research-led UI and UX: we study the task, reframe the problem where needed, and test designs with the people who will use them.
The design sequence
Observe
Interviews and task observation, including people using assistive technology where relevant.
Reframe
We restate the problem from the evidence. Sometimes the brief changes here, which is the cheapest place for it to change.
Diverge
Many rough options sketched quickly, including at least one that deliberately breaks the brief's assumptions.
Prototype
The strongest options become clickable prototypes.
Test
Moderated sessions with a handful of participants; we fix what fails.
Systemise
Tokens and components with every state documented for developers.
Discovery
For new products. Research plan and findings, problem framing, journey maps, a tested prototype and a recommendation on what to build first.
Usability and accessibility review
For existing products. Expert review, observed sessions, accessibility checks against WCAG 2.2 AA and a prioritised list of improvements with redesigned screens.
Design system
For growing products. Inventory, tokens, documented components and a short contribution guide so new screens stay consistent.